About Us

A COO for technology & service based businesses

From our experience, working with numerous companies & entrepreneurs - representing a wide range of industries - we understand that when moving through high growth and innovation or reinvention, the most important focus for any business is the execution of strategy, operational efficiencies, measurement and leadership. This is where our experience, strengths and wisdom can add value to the fast pace and innovative environment of start ups, and small to mid-sized companies in the service and technology field.   

 

The day-to-day operational needs of start-ups and small to mid-size businesses are typically handled by managers, team leads and technicians. However, these transitional situations require additional expertise that may not be economically attainable. Hiring a COO for a period of time or for a specific project allows for specialization that is not found in these more comprehensive in-house roles.

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Why a COO?

Expectations on a CEO are demanding. It can be challenging to meet both the day-to-day expectations of stakeholders, customers, and employees while also focussing on growth, the pulse of the competitive landscape, and the organization’s vision.

 

Having Denise as an outsourced or project based COO means that your company will have an experienced and focused individual handling your operation while also shaping culture and providing leadership that the rapidly changing business requires.

A COO Acts As:

An Executor - Leads the execution of operational strategies that align with the organization’s vision while ensuring key performance metrics are developed, analyzed and used for making sound business decisions. Hence, building efficient, world-class operations that improve profits and fuel growth and innovation.  

 

A Mentor - Provides leadership to leverage people, process and the applicable technology, while building a culture focused on execution, collaboration and high performance.

 

A Partner - Supports the creative mind and vision of the CEO while at the same time acts as a sounding board or partner in determining strategic direction - practically turning creativity into operational reality.   

 

Cost Savings - Provides access to “seasoned” expertise on an outsourced or project basis -  at a fraction of the cost of a full-time COO.

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© 2020 Denise Zaporzan

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